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Administrator - IT

IT/Software
Wipro Limited
Pune, Maharashtra.
Minimum work experience 3 - 5 years
Pune, Maharashtra [MH]
Job Details
Company Detail Wipro Limited (NYSE: WIT, BSE: 507685, NSE: Wipro) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful.
Description Control-M Scheduling-Administrator:
Job Description:
Key skills required for the job are:

  • Control M Batch Jobs-L3 (Mandatory)
  • As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues.
  • Provide technical subject matter expertise wherever required.
  • Ensure proper communication and quick resolution as a crisis manager.
  • Plan and schedule Changes, Coordinating with different stakeholders.
  • Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement.
  • Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports.
  • Participate in business meetings with various stake holders on a need basis.
  • Take corrective actions based on the customer satisfaction surveys.
  • Work on the service improvement programs.
  • Effort estimation/reviews on need basis for new projects.
  • Training of new team members.
  • Able to work on Knowledge acquisition and updates to related documents
Qualification Degree or Equivalent Knowledge Related Field
No Of Openings 1
Salary As per Company Norms
Employment Type Full-Time