Service Engineer - IT

Kolkata, West Bengal.
7 yrs exp in mentioned technologies
Kolkata, West Bengal [WB]
Company Details
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers.
Job Details
Description TSM Backup Administration Cloud Services Engineer:
Job description:
  • Project Role : Cloud Services Engineer
  • Project Role Description :Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Hold performance meetings to share performance and consumption data and trends.
  • Management Level :9
Job Requirements :
  • Key Responsibilities : 1 1Should be good in performance tuning software version upgrades of backup infrastructure Experience in new build, deployment capacity upgrade Must have infrastructure knowledge on tape library maintenance 2Must be able to work in shifts 3He/She must have relevant 6 years of working experience Must be able to mentor other team members.
  • Technical Experience : 1Architectural knowledge on Rubrik TSM Backup Infrastrcuture 2Experience on performance analysis in Backup software and hardware in a large scale corporate environment 3Capability to handle/troubleshoot different application backups including Database backup Oracle, MS SQL and SAP NDMP backups 4Knowledge on snapshot/cloud backups
  • Professional Attributes : 1Strong knowledge of IT business processes and practices including ITIL methodology 2Ability to analyze and understand complex technical issues 3Ability to proper vendor communication 4Ability to work in large team 5Good presentation skill.

  • Additional Information : Minimum 15 years of full time education
Qualification Graduate/BTech, 2Good to have certification on TSM/Rubrik and any Public Cloud
No Of Openings 1
Salary As per norms
Employment Type Full-Time